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Beyond what one dreams or imagines – the future of retail

The retail landscape, like everything else, is changing. With emerging tech like Web3 and generative AI in the picture, the changes are hugely disruptive and life-changing. There is a new digital-only generation that is gradually growing in spending power. That is also a generation that closely watches a brand’s position (either inferred or stated overtly) on various social, political and most importantly environmental issues, before buying from them.

When Customer Experiences take on a Regional Flavor

Starbucks opened a unique store at Al Seef in Dubai, the oldest part of Dubai. The store has a thatched roof, traditional

Kroger’s digital smart screens – hitting a home run on customer engagement and innovation

Kroger along with the tech company Cooler Screens is enhancing its in-store shopping experience, with digital smart screens in 500 of its stores across the US. Very soon, hundreds of Kroger stores across the US will have

The See-Now / Buy-Now phenomenon – live shopping is in the house

When you think about it, it is something like the Home Shopping Network experience all over again. While the concept remains the same, the channel is completely different.

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