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Salesforce unveils Einstein GPT. How beneficial will it be for marketers?
Salesforce recently unveiled the much-awaited generative AI tool Einstein GPT. Einstein GPT provides AI-generated content across all sales, service, marketing, commerce, and IT interactions. Salesforce will use generative AI to transform every customer experience with Einstein GPT.
Salesforce sunsets Social Studio: How should marketers face this cha(lle)nge?
The Salesforce platform recently announced the sunset of its social media scheduling tool, Social Studio. Starting on November 18, 2024, customers will no longer be able to access the application.
Salesforce EinsteinGPT – is this the much-needed shot in the arm the company needs?
After months and years of creating a buzz about it, Salesforce has announced a teaser on Twitter that EinteinGPT will be introduced at the TrailblazerDX ’23 on the 7th of March 2023.
Salesforce Low-Code DevOps Center for Marketing Automation and Agility
Salesforce recently announced the general availability of Salesforce DevOps Center, a much awaited product for Salesforce professionals around the world.
Sprinklr Partners with Salesforce, offering a Unified View of Customers
Augment Social Intelligence to Create Unique Customer Experiences
Salesforce-WhatsApp Expands Partnership. Get Set to Augment Customer Engagement and Interactions
Salesforce, the global CRM provider, and Whatsapp, the popular messaging service in the world, recently announced a new strategic partnership. It will enable Salesforce customers to connect with their customers and create new messaging experiences on WhatsApp.
Salesforce Customer 360 - One Customer One View
Salesforce, the global CRM leader, announced "Customer 360 innovations". This aims to connect marketing, sales, commerce, service and IT team data on a single customer focused platform. For a unified view of the customer.