Giving customers a QR code embedded in ads takes user experience and convenience to a whole different level. Potential customers don’t have to search for the brand’s website and then the product, etc. With a QR code that takes customers directly to relevant landing pages, makes it very convenient for them, increasing chances of conversion.
Which takes us to the next huge advantage – this makes it all very track-able. Brands can get all kinds of information about their customers – their preferences and their behavior and can engage with them better.
The AI component just takes this on over-drive to a whole different level. When landing pages are created dynamically for users based on triggers, there is a much higher possibility of conversion. And this is possible at scale.
Brands have always struggled with personalization at scale – this AI powered Dynamic Destination (or similar tools as they spring up) will make it possible for them to make customer experiences unique and seamless. And create landing pages based on the user’s need – and factoring in other aspects like the time of day or location, which make the user’s propensity to convert, very high.
So brands can use this to take users to a specific landing page, or an app, or social media pages, or a physical location or to an ecommerce page where they can shop. What this means is that brands can choose to engage with their potential or existing customers based on their position in the customer journey. This will result in very meaningful interactions and engagement, leading to higher rates of conversion.
This certainly looks like a step in the right direction for advertisers to personalize their engagement with their customers at scale.