Fundamentally Gen Z is inclusive and diverse – so if you want to engage with them, you’d better speak the language of diversity and inclusion too!
Gen Z grew with a backdrop of a first Black president; is familiar and comfortable in multi-cultural and multi-ethnic situations and family units and is less fazed than the previous generations about differences in gender, religion, race, sexual orientation or color. Their family units could be anything - single parent, two dads or two moms, mom and dad.
The messaging that Gen Z will relate to, will be something that incorporates all this in its DNA. The Tinder campaign has the essence of that. Brands would do well to include that too.
Gen Z was born into a world that was at its peak in technological innovation, a world where social media was ubiquitous. They turn to Tinder to find their soul-mates (or their hookups – or anything in between). They look for information digitally and whether they are physically connected socially or no, they definitely are connected virtually. Brands must know that Gen Z is a digital native who makes informed decisions and craft its strategy and messaging accordingly.
They are more authentic (for want of a better word) and honest and expect the same from brands, if the latter wants to win their trust. On Tinder, they don’t hesitate to swipe right – the heart wants what the heart wants and they go with it. They don’t appreciate being misled (nobody does). Brands must remember that they can verify information instantly and share their views to their network, just as quickly too.
The campaign reflects Gen Z in yet another way. It reflects the fact that Gen Z makes connections over shared issues – whether it is political or environmental or social. And those issues are important to Gen Z. To win them over, Brands will do well to commit to a cause as that can get their attention.
One of the variants of this campaign has a couple looking at a huge gigantic monster made of plastic bottles. The tag line reads, “Someone to save the planet with.”
The heart does want what the heart wants – and Tinder has shown through this campaign, that it knows what Gen Z wants. Brands would benefit greatly if they did too.